- Items must be returned within 14 days of your order's shipped date.
- All returned items must be unworn, unwashed merchandise with the tags still attached.
- Damages upon arrival must be claimed through email within 3 days of delivery.
- We have the right to refuse any refund if we believe that there is any sign of wear, alterations, odors, or damage to the fabric, and if it is outside the 14 day mark.
- Any item marked as SALE cannot be exchanged or returned. Including - but not limited to - sale items, intimates, playsuits, accessories (jewelry, sunglasses, hats, bags.)
Once we have received and accepted your package, your refund will be processed within 7-10 business days. You will be notified via email at the email address listed on your account when your order was placed. Please note that your banking institution may require additional days to process. Original shipping charges are non-refundable. Please note that there may be delays in your return processing due to the impact of COVID-19.
Damages must be reported within 3 days of receiving merchandise. Please contact firstname.lastname@example.org for assistance.